Paycom Pays Off for Small Organizations
November 17, 2019

Paycom Pays Off for Small Organizations

Michelle Braun | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is the system of record for payroll and HR benefits. We use the Org Chart functionality, along with the Employee Directory (which shows employee photos and email addresses). We use the Documents feature to store our handbooks (e.g. University, staff, disability) and contracts for adjunct professors. And we use the Checklists primarily for the onboarding capabilities (e.g. to house all the forms that new employees need to submit when joining the organization). There's a Learning module as well, which has tutorials and quizzes on the Paycom functionalities.

Pros

  • I appreciate that it's an online tool that I can access from home, work, etc.
  • I like that I can log in and make updates whenever I'd like (e.g. to change the amount I contribute to my 401(k).
  • Having the new employee forms in one place prevents emailing forms back and forth and email inboxes from getting clogged.

Cons

  • The biggest area of opportunity is usability. It's not the most intuitive site in the sense that things sometimes aren't where you'd expect them to be. I recommend conducting a Usability study with people who use the system (both end user's and administrators).
  • I wish it had a pay-check modeling function that let you run "what if" scenarios. For example, when I was considering changing the amount of my 401(k) contributions, I would have loved to be able to see exactly how that would impact the amount of my paycheck BEFORE I made the change.
  • It's nice to have "one-stop-shopping" for the documentation I need to function as an Adjunct/Career Coach.
I appreciate the training modules and the Help page with various "Show Me How to..." sections.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

It's a decent online system for a smaller organization with employees who are geographically dispersed.

Paycom Feature Ratings

8.0
Employee demographic data
9
Employment history
7
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
8
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
5.0
Pay calculation
2
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.3
View and generate pay and benefit information
7
Update personal information
8
View job history
5
View company policy documentation
9
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
7
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Ariel LaMontagne | TrustRadius Reviewer
    Ariel LaMontagne
    commented 5 years ago
    Michelle, thank you for sharing your Paycom experience! We are so thrilled that you are enjoying our products! We appreciate your feedback and will share your thoughts with our product teams. Please let us know if you have any additional feedback in the future!

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