We like Paycom
August 17, 2021

We like Paycom

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for the whole library. We use the system to track time and attendance, run payroll, pay quarterly payroll taxes, track ACA information, pay recurring reimbursements for work-related expenses, and prepare reporting for group insurance payments, retirement programs, and quarterly unemployment insurance. Employees use the app to clock in and out, request paid time off, view their payroll and HR-related information, and retrieve their annual tax documents. Employees also often update their personal information through the app. We are currently restructuring our position and department information and will upload that to the system when the data is ready. We use Paycom to send birthday greetings and emergency notifications when necessary. We also use the communications system to remind employees to use their paid time off.
  • Employees really appreciate the information they can access through the app.
  • Managers like being able to approve time-off requests and punch changes through the app.
  • Our account team is very responsive whenever we need help.
  • Paycom was very responsive and proactive in keeping up with all of the tax and pay implications of COVID-related legislation.
  • I am somewhat annoyed by the persistence of marketing features that do not interest me, such as Beti.
  • Saving manager time by being able to approve PTO and punch change requests on the go.
  • Save administrative time with quick retrieval of historical pay information.
  • Save administrative time and errors with quarterly payroll tax payments and unemployment insurance reports.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom is very easy to use for our employees. Running routine processes is very straightforward and the system is robust enough to do a lot of functions for a medium number of people well.

Paycom Feature Ratings

Employee demographic data
9
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
8
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
8
Pre-built reports
8
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
7
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated