Overall Satisfaction with Paycom
We use Paycom for our weekly payroll for employees and contractors. Prior to using Paycom we were using a rather well know company online to do our payroll and we were having many problems. Reaching out to customer service was very difficult and once we reached an actual person, we could never get back in touch with the same person to follow up on problems.
- Ease of use is amazing
- Customer service is outstanding--we have our own service professional
- Keeps costs low
- I would like to be able to have my salaried people be paid automatically without having to do anything
- Definitely has saved me time
- The saved time has reduced admin costs
- After one year, we will be saving on monthly costs as well
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes