Love Paylocity
December 08, 2022
Love Paylocity
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
Used Paylocity for four years. Implemented their time and attendence tracking. The problems they solved were many of three shortfalls of their largest competition. Poor support, clunky software, and extended wait times
Support hands down is the best support I have seen for any service/software vendor.
Support hands down is the best support I have seen for any service/software vendor.
- Support
- Reporting
- Taxes
- Features
- Training
- Great support cuts down on time wasted
- time management allowed us to properly pay employees
- tax support was excellent
After switching to an spreadsheet driven process for service time management we implemented time sheet entry and improved accuracy of paying our hourly employees, and allowed me to focus on other financial duties. Their support was handled in seconds/minutes unlike the other initial payroll provider which was in quarter minutes/hours and allowed me to not "waste" time waiting for someone to pick up.
Employee satisfaction was achieved by the ease of reporting time, booking time off, and consistently getting paid.
Paylocity's ease of use, support, and tax work, puts it miles ahead of the competition. Plus their work getting the PPP/COVID prepared and reported on was needed during the pandemic.
Everyone I talked to on the support team, was able to answer, and if they were not, they were able to find the answer we were looking for.
Everyone I talked to on the support team, was able to answer, and if they were not, they were able to find the answer we were looking for.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
I wasn't involved with the implementation phase
Would you buy Paylocity again?
Yes