Item: Paylocity
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

I work at a nonprofit organization with close to 300 employees. We utilize Paylocity to track timecards as well as leave balances. I am a tertiary user myself and work closely with the Payroll staff.

Pros and Cons

Relatively user friendly
Tax document integration
Single sign on (SSO) capability
Mobile app access + remote clock in/out option
User dashboard

Wait times to receive customer service
Lack of customer support knowledge regarding labor laws for California
Pricing

Return on Investment

Positive: ability for employees to manage much of their own data saves time
Neutral: cost of software itself
Negative: frequent lost time spent on phone explaining the complexities and unique aspects of California labor laws to Paylocity customer support

Paylocity has many automation features that certainly save HR and Payroll time when they are working properly. Video trainings, etc. help to introduce new features to employees who utilize Paylocity beyond clocking in and out. Overall, we've explored other software options over the years, but Paylocity has been the best option for us.

Paylocity Employee Engagement

The ability for staff to utilize Paylocity's different features without much training seems to have freed up supervisors and HR/Payroll to focus on other tasks. The data held within Paylocity is transparent and makes it easy for users to track their time and leave balances + their HR history (performance reviews, title/salary changes, etc.).

Alternatives Considered

Overall, Paylocity stacks up well to competitors as it has many capabilities, is operating properly most of the time, and has been in use for years (allowing for time to build custom reports, etc. for our company). Paylocity does seem like it would work best in a state with less complex labor laws than California. Additional support staff who are trained in specific states would be helpful.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Other Software Used

Microsoft Excel, Sage Intacct, Blackbaud Financial Edge NXT

Likelihood to Recommend

Having used similar software previously, Paylocity is the best option for our agency at this time. With that being said, there's room for improvement, particularly when it comes to customer service and specifically, labor law knowledge/built in controls for California. Paylocity is well suited for use by Payroll and HR teams as this software really integrates both. Certain payroll calculations may have to be completed in an outside system such as Excel.

Review of Paylocity for a Nonprofit Organization

Overall Satisfaction with Paylocity