Item: Planview AdaptiveWork
Rating: 8
Author: Verified User

Overall Satisfaction with Planview AdaptiveWork

Use Cases and Deployment Scope

We use Planview AdaptiveWork for all of our Professional Services functions (Project Management, Project Execution, Capacity Planning, Reporting, etc.). We have integrated it with Pipedrive on the front end to enable streamlined demand intake. We have also integrated with our accounting system on the back end for integrated invoicing and billing.

Pros and Cons

Pros

Reporting
Capacity Planning
Slide Publisher
Project Templates

Cons

Project Work Plan assignments with Outlook (bi-directional)
Utilization reporting accessible to Team Member license
Time approvals should be routed to a queue for approvers vs. all available to Owners, Resource Managers and Admins

Return on Investment

~3 hour resource cost savings per project setup
Accuracy of data up 17%

Alternatives Considered

FinancialForce HCM (Discontinued), ConnectWise PSA, ServiceNow IT Service Management and Smartsheet

We also evaluated Kantana. Ultimately decided on Planview AdaptiveWork because of cost, ease of GUI, ease of configuration, reporting capabilities and integration capabilities.

Key Insights

Do you think Planview AdaptiveWork delivers good value for the price?

Yes

Are you happy with Planview AdaptiveWork's feature set?

Yes

Did Planview AdaptiveWork live up to sales and marketing promises?

Yes

Did implementation of Planview AdaptiveWork go as expected?

Yes

Would you buy Planview AdaptiveWork again?

Yes

Other Software Used

Microsoft SharePoint, Azure DevOps Services

Likelihood to Recommend

Very appropriate as an all encompassing professional services solution. Not as robust as other platforms, such as Smartsheet for example, for project management and collaboration with customers. However, we only have AdaptiveWork.

Comments

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Love the ability we have to customize Planview AdaptiveWork to meet the unique needs of our organization.