Simple, but expensive.
January 15, 2020

Simple, but expensive.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management

Overall Satisfaction with Procore

We have multiple users in our office. I mainly use Procore for our backup timekeeping and HR notes for our employees with the daily log feature. We put all of our projects in Procore. We have our main timekeeping system, but in case that fails, our foreman tracks the employees, time, and extra notes on the daily log. I use it to audit our main timekeeping system. It's a great back up and flows well.
  • For the most part, it is fairly user-friendly. While they improve their software, they don't make crazy big changes which would make me feel like I am learning new software constantly.
  • Great about helping solve human error or questions I might have.
  • Their yearly price increase is absurd to me. And was never shared with us it would happen. First-year it went up 1,000 dollars. 2nd year it was 500 dollars, 3rd year was $1400. You are going to get to a point where it is not cost-effective for us. We have not added new features these are the same features. We bulk at this yearly and are given excuses each year why the increase. Many are developmental reasons, but we aren't gaining new products, so we don't see this. I have worked for other software customers who spend more money on development and they don't jump their prices like Procore. Hike up the price on the new companies, then just slowly go up on previous customers. No need for such a massive jump. My main MAJOR issue with Procore that doesn't seem to be getting resolved.
  • More ways to get automatic emails if a foreman has safety issue or something.
  • Nice one system can be used for multiple tasks. So it has saved us time.
  • Saved paper.
It saved paper, saved time, and confusion about employees' time and where they are. The only problem we tend to have is if the foreman fails to enter the information which is human error. I used to have to print out all the daily logs or keep the emails which no longer needed. That is nice.
I don't feel like it has an impact on our staff.
As I stated before, I really like how easy the system is to navigate and get information. Very user-friendly and our foreman likes that we can kinda mold and utilize Procore so they can use one application vs. using multiple software to do the same thing. Again, I don't like the pricing. Too much of a price increase each year. I understand a little bit of an increase, but not as we have had.

Procore Feature Ratings

Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
8
Issue tracking & punchlists
Not Rated
Photo documentation
8
Jobsite reports
8
RFI tools
Not Rated
Collaboration & approvals
Not Rated
Mobile app
8