Overall Satisfaction with Qubit
We use qubit broadly across the business, but in the team that I am part of (Content) we use it use it for updates that would otherwise require an app release - such as hiding promotions that are only available for a short time. We also use it for content that we would like to be shown across all pages like service messages and banner promotions.
- Instant, preview-able changes that can be performed from anywhere with just a web browser.
- Makes targeting customers based on specific locations very simple.
- Timed promotions that would finish in the middle of the night or on a weekend no longer need developer supervision.
- Service can sometimes go down or become unresponsive and there is little we as a customer can do about it.
- At peak work hours the updates can sometimes take a long time to show and require a few refreshes.
- The autosave functionality will sometimes pick up a change mid way through and delay showing the change leading to some confusing errors when previewing the page.
The decision to use qubit had been decided before I joined the team - but it has proven itself to be a very versatile package that has saved us from having to use in-house methods to test and update content. The analytics it provides has also helped us and the wider business a lot.