Programmer at a Fraction of Cost
April 14, 2020
Programmer at a Fraction of Cost
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quick Base
We have rolled it out to three departments, all using it for different functions. My two departments use it for a workload manager, trending, and a database to store non-PHI data. The other department has used it to store contracts and a workload manager. This has allowed the three departments to work together in routing claims, documenting exceptions for audit purposes and avoid lost emails.
I will use our processing department, the use of Quick Base has allowed us to reduce our staffing by 20% and improved our quality. This was a win for the company are we grow.
I will use our processing department, the use of Quick Base has allowed us to reduce our staffing by 20% and improved our quality. This was a win for the company are we grow.
Pros
- Tracking and Trending Inquiries
- Loading attachments for contract documentation
- Routing work between teams
Cons
- Easy ability to send notifications to non licensed users
- Secured or limited form submissions from non licensed users
- Scheduled reporting to non licensed users
We found Teams and Microsoft System Center Service Manager was good for the task but we found they didn't allow the flexibility that Quick Base did. We also found that Quick Base was user-friendly and easier to role out. My previous company spent two years scouting, trying the two programs listed and others but nothing compared to Quick Base. The previous company customized it but with my current company we bought the off-the-shelf version, and we have been just fine with it.
Comments
Please log in to join the conversation