Overall Satisfaction with Radian6
- Understanding what consumers are saying about a product or campaign.
- Understanding sentiment.
- Finding advocates and influencers.
- Better beginners guide.
- Better examples of the types of analysis that can be done.
- New features.
- It has helped understand the impact of a campaign.
- It has helped identify influencers around a campaign/product that help increase the reach of the campaign/product message.
- Sometimes it can be too much data without enough direction on how to analyze that data.