RingEX the only Cloud Phone System.
October 26, 2023
RingEX the only Cloud Phone System.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
We were using Mitel on-prem and our users faced many challenges with using the desk phone remotely. That system didn't have a great way to forward all calls to you your cellular phone. We started looking at RingEX and were amazed at the features that it had. Users were able to easily control where their phone would ring and where. The management of RingEX is so much easier than what we dealt with Mitel.
- The ability to set up templates to control when users phone forward to a new extension.
- The overall management capabilities that you have from the MVP Admin Portal.
- The ability to have Text, Phone call, Fax, Conference from one number.
- Make it easier to manage missed calls, text and faxes.
- We were able to save money by canceling our BVOIP circuits, which was a cost of 12k monthly.
- The ability for our employees to give out one number for communication.
- We were also able to cancel our contract with a call recording software we had.
We have been able to automate the rolling of certain employees' phones to an after-hours support team and then automatically roll them back the next morning.
- Five9 and Mitel MiCollab
There is no comparison between these products. Clearly, RingEX is better than any other phone system.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes