Item: Rippling
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Rippling offers a great and easy to use solution for HR management (team details, payroll & benefits). When I started at Noticed, Rippling made it very easy to get onboarded to the company. Open Enrollment was made very simple this year given what can typically be a complex topic with multiple options.

Pros and Cons

Benefits Management
Team Information Management
Payroll Management

Modern UX/interface design
Easier customer service

Return on Investment

Ease of address transfer from NY to FL after my move (incl. tax updates)

Alternatives Considered

TriNet

Rippling

Cloud-based: Easy access and scalability.
Focus: Core HR functions like payroll, benefits, and time off.
User-friendly: Intuitive interface for all experience levels.Ideal: Small and medium businesses seeking efficient HR management.

TriNet

PEO (Professional Employer Organization): Handles all HR functions, including compliance and risk management.
Wider range of services: Includes legal, tax, and insurance expertise.More expensive:
Higher cost than Rippling due to comprehensive services.
Higher cost than Rippling due to comprehensive services.Better suited: Larger businesses needing full-service HR support.

Support Rating

While Rippling provides a user-friendly platform for HR management, my experience suggests room for improvement in their communication and customer support, especially regarding medical benefits. I've observed limited in-person interactions and encountered delays in receiving assistance with complex benefits inquiries. This lack of responsiveness can be frustrating and leave employees feeling unsupported when navigating their healthcare options.

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

Rippling stands out with its dependable, transparent, and intuitive platform for HR management. It simplifies tasks like managing team details, payroll, and benefits, making them straightforward and efficient. This user-friendliness has been a game-changer for companies like Noticed, where it streamlined employee onboarding and Open Enrollment. Their features combine to create a positive and stress-free experience for HR professionals and employees alike. Rippling's focus on user-friendliness makes it a clear choice for companies seeking a streamlined and efficient HR solution.

Likelihood to Recommend

Rippling shines in companies that prioritize streamlined HR operations and user-friendly experiences. It's ideal for:

Growing companies: Easily manage HR as teams expand.
Efficiency seekers: Automate tasks to save time and resources.
Simple HR needs: Focus on core functionalities without overwhelm.

Rippling might not be best for:
Highly complex HR: Unique processes may require specialized solutions.
Cloud-based hesitation: Some prefer traditional on-premises systems.
Large international workforce: Current focus is on the US.

Reliable Rippling

Modules Used

Overall Satisfaction with Rippling