Item: Rippling
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Rippling to manage employee records, contractor agreements, pay our employees, and manage their time off and benefits.
We lacked a reliable source of truth that could do more than just be an HRIS. With Ripplings many available modules, it has turned into somewhat of a one-stop shop. We aren't using all the modules available or even app management yet, but have benefitted from using it in the past year since adoption. Their PEO option worked really well for us as we employ in various countries.

Pros and Cons

Approval policies can be set up for nearly everything you want them for
Automations with customizable workflow
Custom fields allow you to store the data you want and use it however you need with flexible reporting
Data manager lets you see everything in one place

Transition flows can take a while to load
Report building is extremely customizable, but the UI isn't as intuitive as other tools I've worked in
Approvals are sent via email, but aren't always stored in an approval queue within Rippling, so it's very easy to miss an approval

Return on Investment

Source of truth for employee data that integrates with other tools
Approvals in one place and following policies that we set

Support Rating

They respond quickly, and they've worked hard to provide help articles so that you can find the answer you need without having to wait.

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

Would you buy Rippling again?

Yes

Usability

The UI is not intuitive. Even if it's something I can figure out, I receive several questions of how to do certain things within the tool

Other Software Used

Productive, Slack, Jira Software

Likelihood to Recommend

Rippling works well as an HRIS. It comes with several integrations and allows you to manage various types of employee data in other tools while only working in Rippling. It can even provision and de-provision accounts and handle devices. It is also good for giving people across the company only the permissions they need. The UI isn't as intuitive as some other tools I've used, but their support articles are very detailed and can usually give you the answer you're looking for.

Rippling a great one-stop shop for HR and IT needs

Modules Used

Overall Satisfaction with Rippling