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Rubrik, The Only Backup Solution You Need! Don't Backup, GO FORWARD!
March 12, 2021

Rubrik, The Only Backup Solution You Need! Don't Backup, GO FORWARD!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Rubrik Cloud Data Management

Overall Satisfaction with Rubrik

We brought in Rubrik to solve our backup and DR challenges. We had outgrown our previous solution and could no longer depend on it for backup or DR. We deployed Rubrik across the entire organization for backup and DR and immediately were able to see the benefits. Rubrik [is] being used for all backup services and replicating to the cloud for DR.
  • Immutable backups.
  • Instant recoveries.
  • Easy to deploy and manage.
  • Cloud out technology for cloud DR.
  • World class support!
  • Relatively expensive compared to other solutions, but it's no questions asked worth it!
  • Hyper-V support comes after VMware usually.
  • Ability to fully recover in the event of disaster.
  • Less time spent managing backups.
Rubrik is the cool new guy that everyone wants to be like. They use new innovative technology that leads to a better backup and DR solution. They are not tied down to the old legacy ways of doing things.

Do you think Rubrik delivers good value for the price?

Yes

Are you happy with Rubrik's feature set?

Yes

Did Rubrik live up to sales and marketing promises?

Yes

Did implementation of Rubrik go as expected?

Yes

Would you buy Rubrik again?

Yes

Rubrik can backup anything from [a] traditional physical Windows Server to completely virtualized environments. Rubrik SQL and VM backup [are] where Rubrik really shines [through]. Their backups [are] quick and the instant recovery is even faster. It blows any other solution out of the water.

Rubrik Feature Ratings

Data Center Backup
9.9
Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
9
Management dashboard
9
Platform support
10
Retention options
10
Encryption
10

Rubrik Support

Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Their support is 24/7 365. No need for premium support. Support is included and it's 5-star.
Literally every time I contact support. Their support is never not exceptional.