ADP is the BEST
Updated August 30, 2023

ADP is the BEST

Vincent Marchese | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We use RUN for our monthly payroll and it is excellent for all of our needs. The people that support us at ADP work wonderfully with our team and always one step ahead of us. This allows us to do what is necessary in the least amount of time. Thank you ADP for being so efficient.
  • Reports are there when you are done. No wait.
  • Easy access to employee records.
  • Phone wait times.
  • need for direct line to representative
Ease of access for the employees.
Best product in the market.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

I wasn't involved with the implementation phase

Would you buy RUN Powered by ADP® again?

Yes

Best payroll system in the market.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10

Using RUN Powered by ADP®

Evaluating RUN Powered by ADP® and Competitors

  • Cloud Solutions
  • Ease of Use
Ease of use.
Would not change a thing.

RUN Powered by ADP® Training

  • Online Training
  • In-Person Training
  • No Training
Ease of use.

RUN Powered by ADP® Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Needed to adjust payroll for and employee and support did it immediately.
Always helped to resolve problem.

Using RUN Powered by ADP®

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • everything is easy
Ease of use.

RUN Powered by ADP® Reliability

easy to scale
never had a problem waiting.
works fast and efficiently.