Keeping Accounting and Finance truly Intacct!
July 23, 2018

Keeping Accounting and Finance truly Intacct!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Finance/Accounting currently uses Sage Intacct as our main accounting software. As a financial analyst, Sage Intacct provides me with the financial reporting tools we need for all essential reporting such as internal, external, and due diligence. For the rest of our team, it provides many uses, including essential quote-to-cash processing and invoicing for customers, multi-entity and consolidation, accounts payable, as well as asset management and depreciation, just to name a few.
  • The reporting tool is awesome. In addition to typical reporting standards, Sage Intacct allows "dimensions" which allow for more unique, granular approaches of reporting.
  • Multi-entity and consolidation have proven to be quite useful as our company scales and grows more offices around the world.
  • Sage Intacct's ability to connect with many other softwares such as Salesforce for quote-to-cash and Domo for dashboard reporting.
  • There are occassional blockers or limitations, based on processes you manage. One personal example includes creating users - it makes a crucial difference where you create a user, either at the entity or top level. Otherwise, you'll be stuck having to recreate users if you erroneously create users with different entity-level needs.
  • Occasional quirks such as not being able to automatically consolidate your books. This is allowed for your most recent open reporting period, but it would be nice to be able to auto-consolidate and update dashboards for Executives in July, even while we are still open to close the books for June.
  • Often times the error messages that pop up can be confusing and not helpful in troubleshooting what is wrong. This can be problematic, especially when you cannot find the answer in the help section, without accessing customer support directly.
  • Intacct has saved us hundreds of thousands on invoicing, after migrating over from Zuora.
  • This has also proven to be a much lower cost alternative to typical systems such as NetSuite.
  • External consulting for migration and implementation, however, has proven to taken a lot more costs than we expected (namely invoicing and order entry implementation).
Sage Intacct has improved every level of Accounting since we implemented the system, especially compared to Quickbooks. The different modules that Sage Intacct offers, such as Order Entry and Asset Management have allowed us to go from spreadsheets in managing our assets, to being fully automated via Sage Intacct, as a perfect example. Order Entry has also allowed us to go from manual JEs for revenue, cash, and deferred revenue while using Zuora, to having all of it in one central system in Sage Intacct.
As our company has grown to include more international offices, multi-entity accounting and processing has been extremely crucial as we expand our teams across the globe. Being able to consolidate into a single currency for month end close and internal and external reporting has been very useful - something we definitely would not have been able to complete without these modules featured in Sage Intacct.
An almost perfect rating, due to Intacct's ability to feature and offer connections to many other systems mentioned, including Salesforce for order entry processing as well as invoicing. This may be a unique situation, but our case in going through implementation from one invoicing system to Sage Intacct was a bit more troublesome than we anticipated - taking an entire quarter to implement, but even far more time learning the quirks not clearly laid out for us, and the post-implementation scenarios we would have to deal with as a result from using Sage Intacct order entry.
When we originally implemented Sage Intacct two years ago, we considered NetSuite as an alternative. However, with Sage Intacct providing virtually all of the same features, but at a much smaller cost overall, we ultimately decided on Sage Intacct.

We also had the same result with choosing Intacct for invoicing over Zuora, which used a growth-cost as opposed to Sage Intacct's one time cost.
Sage Intacct is well suited for companies growing out of less granular systems like QuickBooks, as they begin expanding and scaling. No specifics on where inappropriate!

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
10
Bank reconciliation
10
Fixed asset management
6
Multi-currency support
9
Global Financial Support
10
Intercompany Accounting
10
Journals and Reconciliations
10
Enterprise Accounting
10
Configurable Accounting
10
Centralized Rules Framework
8
Standardized Processes
8
Order entry
8
Dashboards
9
Standard reports
9
Custom reports
10
API for custom integration
9
Plug-ins
9
Role-based user permissions
8
Single sign-on capability
10