Item: Sage Intacct
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Sage Intacct is used for AP and Financial reports. Our whole company uses it. We have a purchasing system, and AR system that interfaces with Sage Intacct.

Pros and Cons

Financial reports - memorized reports with various sections.
Calculations - we use census to calculate ppds.
Options of Excel, HTMLs, CSV, or PDF files.

If you have multiple entities there is no way to track what groups / reports they are in. We have 100s of reports and it is impossible to quickly make sure they contain the correct info.
While customer service focused, potential enhancements seem to be based on votes, not necessarily what would improve function.
The Sage Intacct Community needs to fix the password re-set ability - I always have to call in b/c the re-set email never shows up.

Return on Investment

- Have not been able to run reports b/c the problem had to be moved up the priority level. That caused us to be late with information.
+ Able to run reports in various forms - making various lenders happy about not having to manually input info.

Sage Intacct Automation

Like the live data info for AP, and GL entries. Having re-occurring entry ability.

Ease of Integration

Right now we are trying to come up with an integration between an AR and Sage Intacct - neither side wants to be responsible. This is causing us to have to manually import info.

Alternatives Considered

PointClickCare

Truthfully the Accounting department fights against any conversion b/c of the huge time commitment.

Likelihood to Recommend

Want cloud access, and don't have super complicated reports.

The more complicated the reports the harder to adjust. (This maybe an issue just for us b/c we have been with Sage Intacct for so many years, they may have made the changes easier if you are creating new reports).

Intacct General

Overall Satisfaction with Sage Intacct