Sage is good but not great
November 16, 2019

Sage is good but not great

Craig Gainsboro | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

It's being used across the whole organization. It works very well for deferred revenues. I like the reporting capabilities but do not like some of the core of the system. I do not like that once cash is totally or partially applied, the invoice cannot be changed. Also, more importantly, when you make a change/cancel the deferred revenue contracts it takes the 'hit' in the current month instead of 'spreading' it over the contract life. Also, the system 'allows' journal entries to 'effect' the general ledgers which then doesn't make it to the subsidiary ledgers for AR, Deferred and AP.
  • Revenue recognition
  • Reporting
  • Canceling deferred revenue contracts
  • Allowing JEs to hit GL but not a subsidiary ledger
  • Modifying invoices after partial cash collections
  • Lack of APIs!
  • Hard to capture. We were on 12 instances of a QuickBooks paying subscription $12k/year and we are at $56k/year.
We have not used these but are thinking about multi-currency since we are a global entity.
I was not at the client for the integration but it appears to have gone ok. Though the structure was not set up appropriately and so we basically had to re-integrate once I got there.
I have worked with QuickBooks, Netsuite, SAP, Oracle, and a few others. I would say as I would say in all ERPs that SAGE has its good, bad and ugly.
Please read other sections where it is documented. Pricing is a bit high as well. Lack of APIs to banks is disappointing as well.

Sage Intacct Feature Ratings

Accounts payable
6
Accounts receivable
6
Cash management
4
Bank reconciliation
2
Expense management
5
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
3
Enterprise Accounting
Not Rated
Configurable Accounting
8
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
5
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
8
Standard reports
6
Custom reports
8
API for custom integration
1
Plug-ins
1
Role-based user permissions
8
Single sign-on capability
8