Item: Sage Intacct
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

We use it for our finance sector. Primarily by our Order Management and Accounts Receivable division of the company. I'm on the team that administers the system and when there's something that needs to be done in the system they submit a ticket to us to manage it. We're pretty satisfied with the invoicing that is provided with Sage Intacct and we plan to keep using it for the foreseeable future.

Pros and Cons

Invoice Generation
Salesforce Integration

Clunky User Interface
Lengthy Support Wait Times

Return on Investment

Invoice generation automation is very nice
Saved time and money in labor

Sage Intacct Automation

We use this on our accounts receivable and order management team and are very happy with its performance overall. We most certainly have benefited from implementing this tool.

Ease of Integration

Alternatives Considered

We used Sage Intacct from when I started on the team, so I have nothing to compare it to.

Likelihood to Recommend

I believe that Intacct is great for middle to large companies in the software space where invoice generation needs to be automated. Some of the things that definitely could be changed are adding in bulk update functionality as well as cleaning up the user interface a bit. A lot of the functionality of this software has to be done through their support department and sometimes the wait is slow. However, all in all I believe if you're in a medium to large company that utilizes SaaS software for the accounting space this is a smart move.

Very happy from the administrator side!

Overall Satisfaction with Sage Intacct