Item: Sage Intacct
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Full Cycle International Accounting, Accounts Payable, Accounts Receivable, Purchasing, Financial Reporting, cash and credit card reconciliation, etc. We use multiple layers of fields and coding for reporting structure. We're integrating 3 ERP systems into Sage Intacct globally. We're in process of onboarding hundreds of employees to Sage Intacct. Company restructuring for growth with acquisitions. Our AP team is in process of reviewing the benefits of AP Automation. We utilize the collaboration center and approval layers in Sage Intacct and frequently keep up with the Quarterly releases from Sage Intacct to benefit our team.

Pros and Cons

Collaboration Center - Incredibly useful for Deadline requests, training purposes, audit trails attached to correlating support.
Project Coding - Easy to follow and code to PO's and Invoices.
Department and Service Line ID's are fields we just included but have been useful for reporting in our organization.

Calculating VAT Tax Subtotals accurately.
Editing Invoices after they're posted or paid if it's in the same period!
Collaboration Center checklist where you don't have to see every tag but more of a completed or still pending status.

Return on Investment

Has improved our financial reporting capabilities to board members and leadership team substantially in the last year

Sage Intacct Automation

Haven't benefited yet but we are in the process of trying to see if AP Automation is best for our needs.

Sage Intacct Extensibility

Not my department but our company uses all of these.

Sage Intacct Configuration

We have had to hire a 3rd party to assist us with mapping and configuring our multiple ERP systems to Sage Intacct. It has been a very unreliable and at times painful process. Mapping that was working fine prior can be affected making other changes. Our team has had to be diligent in flagging changes or errors before the period closes to manually correct issues caused by poor configurations in Sage Intacct.

Alternatives Considered

AvidXchange, BILL, DivvyHQ, Expensify and FOCUS by Reynolds and Reynolds

They do not have the same accounting or reporting capabilities as Sage Intacct.
Other programs specialize in specific areas that are customized where Sage Intacct gives you from Beginning to End Accounting and record keeping that is easily accessible and auditable.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Other Software Used

Microsoft SharePoint, Microsoft 365, Expensify

Likelihood to Recommend

Sage Intacct is by far the best ERP system I have used over the years. It's the most user friendly and customizable system for large scale accounting. There are always going to be areas that have room for improvement but from what I have experienced working with Sage Intacct is that they're continuously improving every quarter with new releases trying to meet client needs.

There are specific nuances but once you familiarize yourself with them Sage Intacct is quick to learn.

The Help and Resource center specifically gives step by step instructions by module.

Sage Intacct Exceeds Finance and Accounting Needs

Overall Satisfaction with Sage Intacct