Salesforce Connects The Most
May 07, 2018
Salesforce Connects The Most
Score 8 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- SalesCloud
- Force.com
Overall Satisfaction with Salesforce.com
It's used by the whole organization in sales, marketing, and support. Management, like myself, uses Salesforce to get the reports we need. It keeps our data uniform so we can run automation on top of it. It tracks our pipeline, holds account and lead info, and gives me the data I need to make executive decisions across sales and marketing.
- Talks nicely with other platforms. A central hub to plug in the rest of your stack.
- I feel like the Lightning platform is easy to use. If it's not easy, reps will not use it.
- So many of my clients use it so it's good for my team to use SF so they are familiar with their clients' CRM.
- Opportunity Creation. I still have to go to the classic view to build out opps which is cumbersome.
- Support tickets could be answered quicker.
- Highlights on technology partners. Maybe I would see a technology that compliments my other plug ins inside SF.
- I feel like I have better insight into reporting
- I can see my reps pipeline fairly easy
- Expensive monthly charge when you have reps coming in and out of roles
They seem to continue to be ahead of the curve and make their marketplace of integrations more valuable.