The best in class CRM solution
March 25, 2024
The best in class CRM solution
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- Force.com
- SalesCloud
Overall Satisfaction with Salesforce Sales Cloud
I use Salesforce Sales Cloud (SFDC) to manage all sales routine. Accounts, Opportunities, Contacts, Leads, Quotes and Partners. I have been working for the last 9 years in software companies and all of them (AppDynamics, Cisco, Harness and Zscaler) use and recommended SFDC. The level of integration and volume of data processes is incredible and new features evolving AI will bring more value to the solution and make sales and marketing teams life easier.
- Opportunity Management
- Account Management
- Integrations w/ 3rd party solutions
- Dashboards
- Reports
- Improved sales team productivity
- Increased buyer engagement
- Simplified opportunity analyses and deep dive
Data is the life blood of a mature sales organization. I'm in Latin America and the challenge for us is that most of the times the data is not 100% accurate because I suppose the biggest part of efforts are concentrated in US and EMEA. I believe there is a good space to improve.
In this case I listed two solutions (Clari and People.ai) complementary and one competitor. In my humble opinion Pipedrive is not competing for the same target market and SFDC is 100% consolidated in Enterprise segment as the only possible option for best in class companies with high patterns of sales maturity and governance.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes