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SalesLoft Review
March 31, 2020

SalesLoft Review

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with SalesLoft

We use SalesLoft on the sales team and customer success team. I am on the sales team as an SDR. We use it to streamline outreach to prospects.
  • streamlines outreach
  • enablement for templated responses
  • organizes tasks
  • it doesn't work a good chunk of the time - a lot of technical difficulties
  • templates' formatting sometimes off
  • would be nice if there were more reporting capabilities
  • higher outreach
  • increased productivity
  • increased touchpoints
When I was having a template issue, my rep was quick to respond.
It was adapted prior to my start at the company so I do not know how easily it was brought to the team. I do think it's very easy to learn and pretty self-explanatory.
SalesLoft is well suited for sales jobs where you are outreaching to numerous people. It helps keep you organized and streamlines outreach. However, I wouldn't put a prospect in SalesLoft if the outreach should be very customized.