Experience First!
May 19, 2023

Experience First!

Pani Pothur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel
  • P card

Overall Satisfaction with SAP Concur

The expense reimbursement process was manual prior to Concur implementation. It used to take 2 weeks to process expense reports. Implementing Concur has helped to reimburse in 48 hrs of expense report approval. Additionally, we use Concur for our travel bookings. The platform has helped employees book their travel and increased their experience a lot.
  • Approval process
  • Ease of use
  • Efficiency
  • Reporting is not effective
  • Ability to have more than one API for hotels
  • Faster Reimbursement
  • Automated the process
Coupas platform is not open in international locations
Our integration is with SAP ECC. It helped to post the expense entries directly into SAP, helped accounting easier.
Concur has helped transformed our expense approval/reimbursement process. The new features has helped to file expenses quicker and improved the employee experience.
Concur travel has helped cut down the booking process and improved the employee experience.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Well : User Experience, Simplicity of use

less friendly : Ability to approve T/E statements on mobile app, not able to integrate more than 1 API for hotels

SAP Concur Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
10
Financial Document Management
Not Rated
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated