SAP Concur as an must have tool
December 15, 2023

SAP Concur as an must have tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

Perfect tool for planning an business travels. Easy to use for expenses reporting. Great that version for mobile devices available. Easley scanning or taking a photo by the mobile device, and add scanned document to the expenses. Great function is also to have system connected to AMEX cards. All expenses in one place.
  • Planning business travels
  • Connection to AMEX
  • Scanning of expenses
  • Version for mobile devices
  • More transparent user setting options
  • More intuitive app for end users
  • Generally functionality is fine
  • Faster employee reimbursement process
  • Process transparency
  • Time saving tool for business travels
Basically, before using SAP Concur, I used to use just a simple excel sheet with some additionally functions. The excel tool was nice to have, but many limitations like system connection, automation in case of expenses reporting. No booking function available in the excel, booking always done manually.directly on several different web pages.
Currently SAP Concur is integrated with our SAP S4 system. Tis is the best way of working in case of integration. All solutions from one partner working integrated are always a better way of working. All the systems supported as they should be supported, no issues with the integration. Generally nice tool
Basically SAP Concur for such a big organization like we, helped with organizing the business travel process. SAP Concur has done it as an easy process now and very transparent for all the different departments involved in that process. Even the process of the pre-approval steps in case of business travels.
Users with this tool very helpful. Proces has became to be more transparent for all the users involved in all phases/levels. There are no questions at all like for the excel version (we worked before). Generally users are more than happy to use such a tool. Live became more easier for all the users.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

Using SAP Concur mobile app, very good function is to scan all the expenses like taxi receipts and all small and bigger expenses just after payment. You don't need to collect all receipts or invoices in your wallet, back pack or suitcase, you can store all of them in the electronic format in your mobile app

SAP Concur Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
10
Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
10
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated