Great system!
Updated September 02, 2021
Great system!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Litmos
We use Litmos for all of our external and internal training, professional development, and learning. Internally, it is used to train members across all departments of our organization. Litmos has addressed the gaps in in-person programming by providing us with a solution that allows us to reach our network and parts of the population that have not been reached.
- Content author
- Report management
- Branding and customization
- Content author and more design features for builders.
- Increased training compliance.
- Reporting
Superior support and user ability. Better content authoring and customization.
Do you think Litmos delivers good value for the price?
Yes
Are you happy with Litmos's feature set?
Yes
Did Litmos live up to sales and marketing promises?
Yes
Did implementation of Litmos go as expected?
Yes
Would you buy Litmos again?
Yes
Litmos Feature Ratings
Litmos Experience
All helpful and necessary. When the content authoring tool was released, it made a big difference in use time.
Digital, on-demand learning. Less meetings. More cohesion.
Using SAP Litmos
25 - Programs
Marketing
Communications
Development
Events
Member Services
Insurance
Financial
Operations
Leadership
Education and Training
Competitions
Marketing
Communications
Development
Events
Member Services
Insurance
Financial
Operations
Leadership
Education and Training
Competitions
1 - You need a content expert, brand expert and software/tech expert at the bare minimum working collaboratively on this project.
- Accessibility
- Single Sign On
- Content Choice
- Deliver live trainings
- Onboarding of staff/interns
- Staff professional development
Evaluating SAP Litmos and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
Single most important factor was price as we are a non-profit, trying to serve all users.
I now know more about the content authoring tools needed so I would go in more prepared for the demos around content authoring questions.
SAP Litmos Implementation
Yes - 1 - Build
2 - Review
3 - Launch
4 - Marketing and Activation Plans
2 - Review
3 - Launch
4 - Marketing and Activation Plans
Change management was a minor issue with the implementation - The various inputs and competing interests served us minor hurdles along the way.
- User testing
- Branding
SAP Litmos Training
- no training
Yes. I only took the Litmos courses that I needed but those were related to very specific tasks.
Configuring SAP Litmos
Keep your color codes and brand sheet open as you're working.
Some - we have done small customizations to the interface - Not easy - so we've only done limited.
Some - we have added small pieces of custom code - Needed more guidance here.
Allow users to create brands in the system so when you're content authoring, it's automatic.
SAP Litmos Support
| Pros | Cons |
|---|---|
Knowledgeable team Problems get solved Immediate help available Support understands my problem | Escalation required Slow Initial Response |
We did not as we were told there is ton of support for all admin/account owners.
I cannot - when we were still the in "sales" portion of the discussion, the customer service was much stronger than once we purchased.
Using SAP Litmos
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Familiar | Requires technical support |
- Content Authoring
- Building Course Structure
- Setting up Users
- Branding
- Customization
Yes, but I don't use it
SAP Litmos Reliability
Integrating SAP Litmos
- Salesforce
- Zoom
Zoom was simple. Salesforce required a team and the help of Litmos support.
- Not at this time.
Yes
- File import/export
- Single Signon
- API (e.g. SOAP or REST)
N/A
Make sure to have a clear integration plan and support team.