Navigating Success with SAP Sales Cloud
January 17, 2024

Navigating Success with SAP Sales Cloud

Satyendra Singh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Performance Management

Overall Satisfaction with SAP Sales Cloud

SAP Sales Cloud plays a vital role as a versatile Sales CRM platform,
tackling issues related to lead engagement, sales cycle optimization,
and data management. Notable features include customizable reporting,
effective lead and prospect management, and seamless integration with
various sales tools, contributing to a more streamlined and efficient
sales process.
  • Enhances overall efficiency and productivity.
  • Implements automated workflows for increased efficiency.
  • Effectively manages large volumes of lead and potential data.
  • User-Friendly Surveys
  • Lightning Interface
  • Easy of access on Mobile
  • Quicker Sales Cycle
  • Improved Lead Engagement
  • Optimized Sales Attribution
The integration of SAP Sales Cloud with our ERP systems has
significantly improved our sales strategy, offering real-time insights
and enhancing our ability to make data-driven decisions, resulting in a
more agile and responsive approach to customer needs.
The flexibility and scalability of SAP Sales Cloud are commendable. It
easily adapts to various business processes, providing a comprehensive
solution that can grow with the organization. Its cloud-based
infrastructure and integration capabilities contribute to its positive
rating in terms of flexibility and scalability.
SAP Sales Cloud excels over Oracle Sales due to its smoother integration
with our business processes and superior scalability. The comprehensive
features of SAP Sales Cloud, coupled with its seamless compatibility
with other SAP solutions, made it the preferred choice for our
organization.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

SAP Sales Cloud effectively meets our current requirements and
demonstrates scalability for potential expansion. While not perfect, it
offers a close-to-ideal solution. The integration of SAP cloud analytics
is user-friendly, supporting teams without scalability or integration
challenges. We're contemplating extending its use to more departments,
anticipating improved analytics, operational efficiency, and overall
positive impacts on sales and revenue, along with enhanced customer
collaboration and vendor management.

SAP Sales Cloud Feature Ratings

Customer data management / contact management
10
Workflow management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
9
Interaction tracking
9
Channel / partner relationship management
9
Case management
8
Call center management
9
Help desk management
9
Lead management
10
Email marketing
9
Task management
9
Billing and invoicing management
10
Reporting
9
Forecasting
10
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
Scripting environment
10
API for custom integration
9
Role-based user permissions
9
Single sign-on capability
10
Marketing automation
9
Mobile access
10