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PMGM and ATS
October 04, 2023

PMGM and ATS

Sing Ling Chua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Performance Management

Overall Satisfaction with SAP SuccessFactors

It used to be quite painful to do performance management using the previous system. SAP SuccessFactors is more user-friendly. Our recruiting for office based staff used to be quite manual. With Recruiting, we are able to do more with less resources. We also introduced Internal Job Portal recently to drive internal mobility. It used to be done manually via email. Now staff who are interested can go into the internal jobs page at any time to have a look at the internal opportunities.
  • Listening to customers feedback
  • Understanding customers needs
  • Strong research team
  • Pricing model can be hard to understand at times
  • Improved employee experience
  • Improved employee development
  • Less manual tasks
Overall, the integration was fine with our other systems hence an 8 rating is proposed. We integrated with our electronic pfile system and also SAP ECC6. Knowing that integration to other systems is widely supported is reassuring. This means we can have an ecosystem that suits our needs most. Given our large and diverse workforce, it is always important for us to be mindful of costs.
Overall implementation was smooth. The team provided support and we implemented within a short timeline especially for PMGM. It was also done during a time when some staff were away during the December break.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

No

Would you buy SAP SuccessFactors again?

Yes

Some parts of the reporting for ATS were hard to understand and it took a long time for us to get the definitions sorted out. Another encounter was higher charges by a partner if we obtain services through SAP. We could have gone with our own account but was told we had to go through SAP. We are now on our own.

SAP SuccessFactors Feature Ratings

7.0
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
7.2
Performance plans
8
Performance improvement plans
8
Review status tracking
6
Review reminders
7
Multiple review frequency
7
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
7.3
Corporate goal setting
7
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
7
7.2
Job Requisition Management
9
Company Website Posting
7
Publish to Social Media
6
Job Search Site Posting
7
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
7