Overall Satisfaction with Scale Computing HC3
Scale is being used as the primary virtualization platform running all production VMs as well as a replication endpoint for DR in a data center. We run all server VMs on the Scale platform and then have a snapshot schedule that replicates them offsite to a datacenter for disaster recovery purposes.
- Scale offers a great dashboard for viewing VM details.
- Installation of clusters is much simpler than other VM platforms.
- Console view of VMs is in web browser and clientless, which makes administration from any machine simpler.
- I would like to see the ability to mount snapshot points in time rather than having to clone a full machine in order to access older data. I believe this is being released in the latest version, but we had a difficult time restoring data without creating a Linux machine and mounting a disk.
- Import and export of VMs isn't as easy as other platforms. Third party tools had to be used to import VMs. Exporting VMs would require the same time and expense.
- I would like to see more access to back end disk data rather than relying on support. I know Scale is targeted to shops with smaller IT departments and the support is great, but I had to go through support in order to get a disk list on the cluster when I could have just done that myself.
The support team is wonderful. They are quick to answer and you don't have to spend a lot of time authenticating your account before speaking with an engineer. They generally have quick solutions to issues and are very knowledgable about the product. This makes sense since they are basically there to administer most back end functions of the system.
We currently run an Inventory Management system for a manufacturing company on the Scale platform. It is literally the life blood of the company as everyone in the company uses it to track their product from start to finish. This particular application releases monthly updates and Scale has been an excellent way for use to test deployment of updates and move them into production.
- Scale has provided positive ROI in a reduction of hardware purchased for running servers
Scale is a very cost effective way to enter into Hyper-Converged Infrastructure. They were approximately 40% less expensive than other offerings we looked at during our investigative stage and the scalability of the system was much better than the alternatives.
I think in a smaller environment, Scale provides a great way to get into a virtualized environment. The setup is very simple and it doesn't require significant knowledge of IT infrastructure in order to get up and running. Scale doesn't offer the advanced insight into storage and application resource groups as their competitors do, however it is not designed for advanced users. It is more of a closed box and support handles most requests or issues quickly, but there is not a way for administrators to easily see advanced details of the cluster.