Advanced Boolean Search capabilities not worth the clunkiness of the UI/product.
January 26, 2023

Advanced Boolean Search capabilities not worth the clunkiness of the UI/product.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

SeekOut was a tool we used to support sourcing efforts at our global technology company. The hope was that it would augment or supplement our sourcing efforts and give us an alternative to outreach via LinkedIn Recruiter.

Pros

  • Advanced Boolean Search

Cons

  • Source attribution (there's no way to track which leads/prospects/candidates you source using SeekOut)
  • More reliable contact information
  • Ability to message/contact prospects/leads/candidates in system
  • Ability to collaborate with team members (visibility into which prospects have been viewed by team members or contacted, etc)
  • Better prospect management capabilities (viewed, contacted, not contacted, not-interested, unresponsive, etc.)
  • We're not currently a customer because it's not possible to track/measure ROI. SeekOut surfaces great profiles through the search function, but then it funnels you to LinkedIn and there isn't a way to track whether you originally found a prospect using SeekOut (vs using LinkedIn Recruiter). LinkedIn Recruiter gets credit by default.
Responsive customer service and people who wanted to help, but I felt ultimately were unable to help since our pain points were with product limitations.
n/a

Do you think SeekOut delivers good value for the price?

Not sure

Are you happy with SeekOut's feature set?

No

Did SeekOut live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SeekOut go as expected?

I wasn't involved with the implementation phase

Would you buy SeekOut again?

No

Helpful Advanced Boolean Search capabilities, in my opinion unreliable contact information, clunky prospect/candidate management capabilities, impossible to track/measure ROI.

SeekOut Feature Ratings

Talent Intelligence
5.0
Anonymous Screening/Profile Masking
Not Rated
Bias-Mitigating Algorithms
Not Rated
Diversity Reporting
Not Rated
AI-Based Role Definition
Not Rated
Candidate Modelling
Not Rated
Automated Candidate Evaluation/Scoring
8
ATS Integrations
2

Comments

  • Ed Pedini | TrustRadius Reviewer
    Ed Pedini
    (Vendor Representative) commented 2 years ago
    We're sorry to hear you had less-than-ideal experience with SeekOut, and thank you for taking the time to share. We're always looking for ways to improve (and releasing new features and updated to make using SeekOut even easier). If you're open to discussing this in more detail with our Product team, please email me directly on epedini@seekout.com as we'd love to learn more.

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