1. Home
  2. Direct Mail Automation Software
  3. Sendoso Reviews
  4. User Review of Sendoso
Reduce Manual Toil, Increase Program Scale
February 12, 2021

Reduce Manual Toil, Increase Program Scale

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

Sendoso is currently owned by the marketing department, though used broadly by the field marketing team for virtual event incentive fulfillment, one off gifting by customer success, internal incentive programs by product marketing, as well as broader campaigns through traditional marketing means. We use it mainly to help drive virtual event and webinar registration, and to help with live event drop off with various incentives.
  • Great people - their support has been great
  • Wide range of available gifting options
  • Ease of adding funding sources and cost attribution
  • Ease of sending digital gift cards
  • A couple persistent glitches in new touch creation
  • Slightly behind with certain competitive features/options
  • More calendar scheduling tool integrations would be great
  • Reduced manual toil by around 80%
  • Allowed us to scale our current programs 4x
  • Helped us increase our virtual event and webinar registration and attendance rate
We had evaluated Alyce for a similar general use case that Sendoso was already fulfilling for us. Ease of use, flexibility, and cost were the ultimate decision factors on our end for selecting Sendoso.

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

Sendoso was very well suited when we first brought it into our marketing toolset, where we were able to take larger direct mail sends that we were manually doing, and automate them with Sendoso services, cutting down time spent around the manual activities on our side by around 80%. Sendoso has also been great for digital gift card sending, which has been very useful for us as well. Could be a bit better around options with helping to schedule meetings before the incentive is fulfilled.