SharpSpring: A Top-Notch Marketing Automation Solution
November 02, 2020

SharpSpring: A Top-Notch Marketing Automation Solution

Chad Van Handel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

SharpSpring helps us keep our sales information together in one place and helps strengthen the communication between sales and marketing. We have a small team and folks wear a lot of hats, so it is important to be able to have a central location to house our account notes and additional vital information. It also allows the sales team to see results from the ongoing marketing campaigns. In the end, we needed a solution that was affordably priced, but had all the 'right' features; and SharpSpring fits the bill perfectly.

Pros

  • Clean interface.
  • Powerful options.
  • Affordable pricing.

Cons

  • Limited cons; it fits our needs well.
  • Price is affordable.
  • Platform is robust.
  • Positive ROI; we've been able to pay for our subscription many times over based on the the new opportunities that SharpSpring helped us nurture.
  • Efficiency; we are a small team, so being able to automate follow up emails and quickly measure success of campaigns, allows us to maintain high levels of productivity.
  • Communication; we've been able to maximize communication within our team by keeping key account notes within the SharpSpring platform.
I have used Pardot in the past and it is very powerful; however, it is very pricy and [didn't] fit my current organization's budget. SharpSpring seems to have similar functionality at a much more affordable price. I have also used various CRM platforms in the past (mostly Salesforce). While SharpSpring is much more sold as a marketing automation platform, the CRM tools are a nice icing on the cake.

Do you think SharpSpring (discontinued) delivers good value for the price?

Yes

Are you happy with SharpSpring (discontinued)'s feature set?

Yes

Did SharpSpring (discontinued) live up to sales and marketing promises?

Yes

Did implementation of SharpSpring (discontinued) go as expected?

Yes

Would you buy SharpSpring (discontinued) again?

Yes

SharpSpring is easy to navigate (even for less technologically savvy users). The interface is also extremely intuitive. It's web based, so updates happen quickly. Workflow steps are easy to setup for lead nurturing. Reporting is easy to access and is very robust. Lastly, the analytics interface is clean and helps us quickly pull out relevant data and switch filters.
It is very easy to reach the SharpSpring support team via phone or email and questions are answered promptly. Additionally, we were offered weekly meeting with the integration team, which was very helpful in getting us to speed quickly. The integration team not only helped us with the basics, but also took the time to take us through advanced features.
We've been very pleased with SharpSpring for our marketing automation efforts. Whether that is tracking social media posts, collecting information via lead forms, monitoring lead scores of prospects, monitoring effectiveness of blog posts with our member base, monitoring top web pages on our website, or scheduling follow up emails, SharpSpring is a top-notch solution.

SharpSpring (discontinued) Feature Ratings

10.0
WYSIWYG email editor
10
Dynamic content
Not Rated
Landing pages
10
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
Not Rated
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Not Rated
Calendaring
Not Rated
10.0
Dashboards
Not Rated
Standard reports
10
Custom reports
Not Rated
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
CRM Project Management ()
Not Rated

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