Overall Satisfaction with Skype for Business (formerly Lync)
Skype is still widely used in the company as a quick messenger type of chat to ask questions, get help and use for communication. It's an easy-to-use platform that allows users to quickly get their message out to others.
- Sending short and quick message is so easy.
- Attach small size files like image and other formats like Word, Excel works very well.
- Being able to view the previous messages actually works quite well.
- I think sending attachments to group chat can be confusing, definitely could use some improvement.
- Live video call and share screen features also have room for improvement, the constant lag becomes very annoying to the users.
- Video quality (in resolution) is still not the best compared to other leading web conferencing software.
- It is still an essential communication tool for daily use and it makes online communication such a breeze.
- One-on-one chat is still the best of its class.
- Audio chatting and video sharing feature is still so much to be desired.
- Integration with Microsoft has been great and very intuitive.
- Zoom, Cisco Webex Calling and Microsoft Teams
Skype still has its own place when it comes to the chatting apps competition. Its integration with Microsoft and other tools like Outlook makes it very intuitive and easy to use. I like the "show status" a lot too and it tells me whether a person is busy or available for discussion. It doesn't take up a lot of real estate on your screen like other tools so that's a bonus for me. The pros are definitely worth it to look past some of its shortcomings like the quality of the screen sharing feature.
Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?
Yes
Are you happy with Skype for Business, now part of Microsoft Teams's feature set?
Yes
Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?
Yes
Did implementation of Skype for Business, now part of Microsoft Teams go as expected?
Yes
Would you buy Skype for Business, now part of Microsoft Teams again?
Yes