Skype for Business is a great collaboration tool
Updated May 06, 2021

Skype for Business is a great collaboration tool

Igor Korotovskikh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Skype for Business (formerly Lync)

Skype for Business is used in Orange Business Services across all Russian offices. This is one of primary collaboration tools and it enables voice and video calls, messaging with attachments, meetings and screen sharing for workers. It also contains corporate directory to find the right person to communicate with. It is configured to allow both PSTN and office calls as well as voice calls to our business partners with federation installed.
  • Messaging is ok.
  • Voice calls of good quality.
  • Meetings work fine .
  • Excellent corporate directory.
  • Messaging has a poor history.
  • We have troubles with meetings with great number of participants.
  • Sometimes communication is not stable enough but it might be network issues.
  • Think ROI is good enough because it's not expensive.
  • Sometimes it crashes (at least on my PC).
  • Workers can collaborate easily.
  • Has good and simple user interface.
Cisco products have more integration features (especially when integrating with Cisco hardware such as IP Phones and webex rooms) and seem more powerful but Skype for Business has simple interface and lower price. Taking the price into account Skype for Business looks as a good solution when requirements are not very strong.

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

Yes

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Microsoft Office 2016 (discontinued), Cisco Jabber, Cisco Webex Meetings
Good solution when budget is not very large. It covers all basic business collaboration needs can be deployed for large organization when meetings don't require a great number of participants and video requirements are not so strong. Can be easily integrated with Microsoft Outlook/Exchange and with MS Active directory to enable corporate directory navigation.

Skype for Business, now part of Microsoft Teams Feature Ratings

High quality audio
8
High quality video
5
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
9
Calendar integration
10
Meeting initiation
8
Record meetings / events
6
Slideshows
9
Live chat
7
Audience polling
Not Rated
Q&A
Not Rated
User authentication
7
Participant roles & permissions
9
Confidential attendee list
Not Rated