Overall Satisfaction with Slack
At Rackspace we use Slack for messaging, video conferences, project management, and collaboration. Rackspace uses Slack across the entire of the company. Rackspace is a worldwide company and Slack allows for secure communication and collaboration between teams and individuals across the world. Slack also provides a screen sharing feature [that] enables techs to receive escalation assistance without people having to leave their desks.
- Video conferencing
- Break out team groups for group communication
- Project management
- Some of the configuration changes are hard to find and navigate.
- Some management changes are split between the computer application and the web app and then they sink between the two.
- It increases IT case closure with its ability to collaborate with other techs.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes