Item: Slack
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

As a project manager at university, the Slack is very helpful in terms of accessibility and communication with other team members, students, faculty, sharing information is much faster and more organized as it offers different features for communication such as voice recordings, threads, different chatrooms and etc. it really enhances communication

Pros and Cons

easier communication
collaboration
information sharing

search feature limitations
file management

Return on Investment

Increased productivity
easier communication

Alternatives Considered

WhatsApp Business

we have switched to Slack as it has more functionalities and features and is easier to use.

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Microsoft Teams, Aruba Boost, Adzooma, WhatsApp Business, Google Meet

Likelihood to Recommend

I would recommend Slack to a friend as it is easier to have an organized tool of communication in an online platform specifically for work and not to be messed with for different purposes. as it also offers voice recordings, which you can listen to at the speed you want, is a great feature, to listen to voice recordings and the feature that it can do a transcript is even better, however this still needs to be improved.

Easier tool for communication

Overall Satisfaction with Slack