Best ATS I have used!
December 11, 2023

Best ATS I have used!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Corporate

Modules Used

  • SmartRecruit
  • SmartJobs
  • SmartAssistant

Overall Satisfaction with SmartRecruiters

We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from attraction to onboarding where we move over to our HRIS. We have our website and LinkedIn integrated from an attraction perspective, DocuSign for contract generation and we're currently moving to a background screening provider who are part of the SR ecosystem.
  • Simple backend set up and admin training
  • Intuitive workflows
  • Could be easier to organise back to back interviews
  • Reporting is mostly very good but can end up with some duplicate data
  • Reporting capability is much better
  • Candidate attraction
  • Speed of processing candidates
  • Candidate experience has improved
I think the marketplace is very good and I'm finding more vendors who have a partnership with SR. We use the LinkedIn integration, Docusign, CWJobs and are implementing a background screening provider from the marketplace.
We are now at 98% direct sourcing and I would put a lot of that down to the recruitment marketing that SR allows us to do at the click of a button.
In terms of functionality and product development - SmartRecruiters is leaps ahead of other ATS platforms I've reviewed. The real differentiator for me is the ability to really customise the system and workflows for your needs and that the backend can be managed by a Recruiter (with training) and doesn't need a system administrator who can code.

Do you think SmartRecruiters delivers good value for the price?

Yes

Are you happy with SmartRecruiters's feature set?

Yes

Did SmartRecruiters live up to sales and marketing promises?

Yes

Did implementation of SmartRecruiters go as expected?

Yes

Would you buy SmartRecruiters again?

Yes

SmartRecruiters is the best ATS I have used in almost 15 years of recruiting. It's simple to use, has all the functionality you need and hiring managers also use the system very well. I've implemented it twice now and have found the process straightforward compared to other systems. I'd recommend for any organisation needing a solid recruitment platform - works very well globally too.

SmartRecruiters Feature Ratings

Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
Not Rated
Customized Application Form
10
Resume Management
9
Duplicate Candidate Prevention
10
Candidate Search
10
Applicant Tracking
10
Collaboration
9
Task Creation and Delegation
9
Email Templates
10
User Permissions
9
Notifications and Alerts
9
Reporting
8