Hands Down the Best Survey Platform! Couldn't be Happier!
Updated November 27, 2020
Hands Down the Best Survey Platform! Couldn't be Happier!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SoGoSurvey
We used SoGoSurvey to conduct a recent market survey on the effects of COVID-19 on the commercial real estate market in St. Louis, Missouri. I looked at several other survey options out there, but the ease of use and the ability to instantly print out reports in Excel or PowerPoint made SoGoSurvey an easy decision. I have no experience conducting surveys, but SoGoSurvey's platform was super user friendly and I was able to put together a survey with conditional logic within only a half-hour or so of playing around with it. It was also great that I could brand the survey—this helped keep our professional image and was great for marketing. It was very simple to share the survey and distribute it to all social media platforms. We created a custom link to share with our contacts. We immediately started getting results. Overall, the survey was a huge success and this is totally due to SoGoSurvey. As soon as we need to conduct another survey, we will be back using their platform. I can't recommend it enough!
- Simple to use
- Awesome reports
- Ability to use your own branding
- Support was great
- Slightly expensive if you only need it for one month.
- Helped us expose our company to a lot of people.
- Gave us the ability to get helpful data.
SoGoSurvey was more flexible in my opinion compared to the other survey company's I looked at. It had a monthly price option that allowed for the type of logic we needed in our questions. It had great reports, a simple user interface, and tons of helpful tools and question types. I did not use the other platforms personally but would see no reason to not use SoGoSurvey again. Sales and Support were very helpful as well!
Do you think Sogolytics delivers good value for the price?
Yes
Are you happy with Sogolytics's feature set?
Yes
Did Sogolytics live up to sales and marketing promises?
Yes
Did implementation of Sogolytics go as expected?
Yes
Would you buy Sogolytics again?
Yes
Using SoGoSurvey
1 - I used the software myself. I am the president and broker of our commercial real estate firm in St. Louis. We used the software to collect market info from customers and market participants in the area.
- Market data collection
- Customer satisfaction
- Market sentiment
- We used it to collect market feedback on the commercial real estate market when Covid-19 hit
- Market data collection
- Market sentiment
- Customer experience
SoGoSurvey Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not really need to contact support because the guides on how to use the software were so good! I did briefly contact them prior to ordering and they were very responsive!
Using SoGoSurvey
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Sending survey out to many contacts
- Great report features
- Easy to put survey together
- We honestly didn’t have any issues!