Best Service Desk Management on the Market!
May 03, 2020
Best Service Desk Management on the Market!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Solarwinds Service Desk (formerly Samanage)
It is being used organization-wide to cover all facilities/maintenance needs/requests.
- Populates standard emails into service tickets.
- Non-daily user ease of use.
- Makes organization or tasks simple.
- Better PM interface.
- Very positive.
So much better. Ease of use and simplicity are key for me in an ever-changing work schedule. SolarWinds fits the bill perfectly for me!
Do you think SolarWinds Service Desk (SSD) delivers good value for the price?
Yes
Are you happy with SolarWinds Service Desk (SSD)'s feature set?
Yes
Did SolarWinds Service Desk (SSD) live up to sales and marketing promises?
Yes
Did implementation of SolarWinds Service Desk (SSD) go as expected?
Yes
Would you buy SolarWinds Service Desk (SSD) again?
Yes