My great experience with Spiff! Simply love it!!
Updated April 04, 2023
My great experience with Spiff! Simply love it!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiff
Spiff is used by my organization to disburse the sales incentive earned. Earlier the organization was facing challenges as the earlier software couldn't be customized to the sales model my org had in place. Spiff is easily accustomed to our requirements and has made the payroll department's job much easier. Not just that, 3very sales rep is now able to track their earning by simply logging into their profile and monitoring their incentives. Huge difference!!
- It can be integrated with SalesForce very easily.
- The opportunities with their incentive values can be monitored on Spiff very easily.
- Every user has the right to check his or her earning. Historical data can also be checked.
- A currency converter feature can be included. Since my incentive is calculated in USD but disbursed in INR, it would be more helpful for me to know the conversion rate used.
- Data export in CSV feature should be included
- In case of any discrepancy, contact to payroll team feature should be included.
- Time gap in disbursing incentives as compared to earlier has reduced.
- Reps are able to monitor their incentives without the complex SIP calculation, their transparency has increased.
- Since it integrates well with SalesForce, no need to manage incentive apps separately. You can view this opp by opp in the Spiff account.
Spiff shows every data in not just tabular form but also through graphics and charts. You can get a glance at your performance and commission earning on the dashboard itself and if you want to deep dive, you can always scroll to tabular data. I can with all assertiveness and trust view my data and it gives me a kick to perform harder.
None. It was calculated manually by the management and it was mostly non-transparent.
Do you think Spiff delivers good value for the price?
Yes
Are you happy with Spiff's feature set?
Yes
Did Spiff live up to sales and marketing promises?
Yes
Did implementation of Spiff go as expected?
Yes
Would you buy Spiff again?
Yes
Spiff Feature Ratings
Using Spiff
500 - Our Go To Market team uses Spiff to showcase clear and transparent sales commission earned by respective teams across globe.
1 - We have only one co-ordinator who takes up all the queries pertaining to Spiff and gets it resolved.
- Sales commission
- Linked with Salesforce
- Transparency among sales reps
- Earlier the calculations were done manually, Spiff has cut the chaos to almost zero
- Reps can check their incentive on real time basis
- Sales incentives are linked with incentive plan and Salesforce
- No comments
Evaluating Spiff and Competitors
Not Sure
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Well, scalability, user interface and transparency are the three pillars on which I would base my evaluation and selection process.
Spiff Implementation
- Implemented in-house
- Not sure
Spiff Training
- No Training
Yes. Every thing is straight forward and self explanatory.
Spiff Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I have not purchase this, it is provided to us from our organization.
I have reached out to my spiff administrator using the support service and my issue was resolved promptly.
Using Spiff
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Integration with SFDC
- Commission calculation
- Yearly incentive report downloads
- Order closures
- None that I have come across as such
Spiff Reliability
Integrating Spiff
- SFDC
It pulls data from SFDC and updates them within 24 hours. Integration is also smooth and easy to use.
- Not yet
- Single Signon