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Spiff

Spiff

Overview

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs…

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Recent Reviews

Spiff's UX/UI

10 out of 10
September 08, 2023
Incentivized
Amazing -- all employees can see payouts in a really user friendly UX/UI. You are able to track you payouts every month with a chart and …
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Spiff Review

9 out of 10
August 30, 2023
Incentivized
We use Spiff to automate commissions and at the same time provide visibility to the users of their commission calculation. The product …
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Wonderful tool

8 out of 10
August 24, 2023
Incentivized
Sales performance calculation is being measured through Spiff. Sales people with the help of this platform can keep a tab on their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Sales compensation dashboards & forecasting (175)
    9.2
    92%
  • Sales compensation plan creation (153)
    9.2
    92%
  • Sales compensation process automation (180)
    8.4
    84%
  • Complex sales crediting (139)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://spiff.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales ICM

Features around incentive compensation management for sales

8.6
Avg 7.7
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Product Details

What is Spiff?

Spiff is a class of commission software that combines the familiarity and ease-of-use of a spreadsheet with automation at scale- to enable finance and sales operations teams to self-manage complex incentive compensation plans. Spiff is designed to facilitate trust across organizations, motivate sales teams, increase visibility into performance and earnings, and ultimately, drive top line growth. The platform's UI, in-depth reporting capabilities, and integrations are features that support enterprise organizations.

Spiff Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Additional Features

  • Supported: Live calculations and real-time updates
  • Supported: Plan Document Management
  • Supported: Approval Workflows
  • Supported: Integrations to Automate Commission Related Data Fueling into Spiff's Commission Engine
  • Supported: System Activity Log to Capture all Changes to Plans and Datasets for Easy Auditing

Spiff Screenshots

Screenshot of Real-time commission statements.Screenshot of Customized plans in Spiff's Designer tool.Screenshot of Commission-related data fueling into Spiff’s Commission Engine.Screenshot of The Spiff experience within Salesforce.Screenshot of Multi-step approval workflows to expedite statements getting approved and finalized for payroll.

Spiff Videos

Automating Commissions and Motivating Sales with Spiff
Weave's Growth Story
Announcement Video

Spiff Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.

Xactly Incent, CaptivateIQ, and Performio are common alternatives for Spiff.

Reviewers rate Sales compensation plan creation and Incentive auditing/regulation compliance and Sales compensation dashboards & forecasting highest, with a score of 9.2.

The most common users of Spiff are from Mid-sized Companies (51-1,000 employees).

Spiff Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(443)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Deepak Kushwaha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used by my organization to disburse the sales incentive earned. Earlier the organization was facing challenges as the earlier software couldn't be customized to the sales model my org had in place. Spiff is easily accustomed to our requirements and has made the payroll department's job much easier. Not just that, 3very sales rep is now able to track their earning by simply logging into their profile and monitoring their incentives. Huge difference!!
  • It can be integrated with SalesForce very easily.
  • The opportunities with their incentive values can be monitored on Spiff very easily.
  • Every user has the right to check his or her earning. Historical data can also be checked.
  • A currency converter feature can be included. Since my incentive is calculated in USD but disbursed in INR, it would be more helpful for me to know the conversion rate used.
  • Data export in CSV feature should be included
  • In case of any discrepancy, contact to payroll team feature should be included.
I have already explained how this is helping my org and its employees currently. Transitioning from an earlier model to Spiff this year has been nothing but a blessing.
Sales ICM (8)
57.5%
5.8
Sales compensation plan creation
100%
10.0
Complex sales crediting
N/A
N/A
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
N/A
N/A
Sales compensation dashboards & forecasting
80%
8.0
Incentive modeling
90%
9.0
Agile incentive strategy
N/A
N/A
ICM mobile visibility
90%
9.0
  • Time gap in disbursing incentives as compared to earlier has reduced.
  • Reps are able to monitor their incentives without the complex SIP calculation, their transparency has increased.
  • Since it integrates well with SalesForce, no need to manage incentive apps separately. You can view this opp by opp in the Spiff account.
It has helped me understand my commission earning so easily that I would recommend it to every org I switch to in the future.
Spiff shows every data in not just tabular form but also through graphics and charts. You can get a glance at your performance and commission earning on the dashboard itself and if you want to deep dive, you can always scroll to tabular data. I can with all assertiveness and trust view my data and it gives me a kick to perform harder.
None. It was calculated manually by the management and it was mostly non-transparent.
500
Our Go To Market team uses Spiff to showcase clear and transparent sales commission earned by respective teams across globe.
1
We have only one co-ordinator who takes up all the queries pertaining to Spiff and gets it resolved.
  • Sales commission
  • Linked with Salesforce
  • Transparency among sales reps
  • Earlier the calculations were done manually, Spiff has cut the chaos to almost zero
  • Reps can check their incentive on real time basis
  • Sales incentives are linked with incentive plan and Salesforce
  • No comments
Clarity and transparency provided by Spiff is very high. People stay in an organisation when they see the transparency in such things.
Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Well, scalability, user interface and transparency are the three pillars on which I would base my evaluation and selection process.
  • Implemented in-house
  • Not sure
No
  • No Training
Yes. Every thing is straight forward and self explanatory.
Never reached out to support
I have not purchase this, it is provided to us from our organization.
No
I have reached out to my spiff administrator using the support service and my issue was resolved promptly.
  • Integration with SFDC
  • Commission calculation
  • Yearly incentive report downloads
  • Order closures
  • None that I have come across as such
No
It caters to my entire organization at global level.
Since it gets updated on real time basis, there is hardly any lag or availability issue here.
Spiff is super easy, user friendly and simple to use tool. Pages load quickly and reports get download easily.
  • SFDC
It pulls data from SFDC and updates them within 24 hours. Integration is also smooth and easy to use.
  • Not yet
  • Single Signon
None
Not sure
None
  • Not sure
  • Not sure
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used seamlessly for sales commissions/incentives calculations and as a disbursement tool in the organisation. It's being used in the whole organisation by whoever is eligible for incentives. The live update & sync for calculating the commissions transparently, otherwise it's very difficult for an employee to track their incentives.
  • Live sync & record of incentives.
  • Calculation is very transparent.
  • Commission break down bar chart percentage-wise.
  • Customer support centre is quick to react.
  • More clear rules while syncing the sales data from other platform.
  • Avoiding some duplicate or not relevant entries.
  • Better dashboard.
1. Spiff is absolutely well suited for immediate calculations of your or a team's variable results and planning. Immediately shows the achievement status.
2. I don't find [it would be appropriate] in sales.
Sales ICM (8)
92.5%
9.3
Sales compensation plan creation
90%
9.0
Complex sales crediting
90%
9.0
Sales compensation process automation
90%
9.0
Incentive auditing/regulation compliance
100%
10.0
Sales compensation dashboards & forecasting
100%
10.0
Incentive modeling
90%
9.0
Agile incentive strategy
90%
9.0
ICM mobile visibility
90%
9.0
  • It definitely helps sales rep to motivate and plan his goals.
  • Calculation made easy and live.
  • Automated, no need of human intervention so there's a cost savings.
Yes, commissions are more transparent and live and are readily available for anyone to track and see where he is going.
  • Xactly Commission Expense Accounting (CEA)
Complete automations, live sync of data, simple dashboard to understand, sales incentive customisation & plan creation.
300
Mostly sales
3
1. Overall knowledge of the commission matrix region wise
2. Analytical skilled people
3. knowledge of software operations
4. ability to analyse and interpret data and
5. Knowledge of sales
  • commission payouts
  • sales Performance matrix analysis
  • gap analysis parameter wise
  • performance analysis
  • sales personwise
  • Person wise analysis & matrix
  • crediting the best sales champ for the region
Although the renew depends on the management, But i would highly recommend this because of their easy to use and transparently demonstrating the numbers. Realtime sync of data and self review of performance achievements, & payouts.
Motivates an individual to chk where he is standing and how to mitigate the gap
Yes
Xactly , it was a cumbersome software and not user friendly. difficult for a sales person to analyse and act
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
product usability- as its very convenient and user friendly to access and view
not very soon, may be 1-2 year..
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • trainings
  • commission matrix aligned regionwise
  • calculation and quota/parameters settings
No as usual
  • Online Training
As because , the training imparted was well defined and self learnable. The online sessions explained the benefits, features and complete sue of the tool to map your own performances. Not only that the guide book also helped and the online query submission also is a great support for this tool .It really helped a lot for the training sessions for all
its exactly what is required for this type of tool. It is very simple and easily accessable
No as such, as its been done by our internal IT team
additional configuration at the user level is not done may be at the software level for all done by our team
support and trouble shooting doesn't require and also its been fast
I don't have any exact idea on this..
No
May be last year 2021
  • the easy tabs
  • the dashboard view
  • the detailing breakdown of the commission calculation and view
  • May be dashboard view can be elaborated
  • no as such
Mostly for sales commissions and incentives calculation for sales department it may be used and some 1-2 departments .
Yes all time
Well performance for all the above factors as asked.
  • salesforce.com
  • okta
Can be answered by the IT
  • no as such
  • Single Signon
Can be advised to provide more options
Integration, scalability, Uptime , ease of usage,
No as such
Yes
  • clear dashboard
  • more uptime
  • more features in the dasboard
  • and a live calculator or calculate the no gap etc
Score 10 out of 10
Vetted Review
Verified User
Spiff is a great software tool for tracking quota especially for salespeople to use as they try to track their performance. It helps us to ensure we reach our targets and keep track on a weekly basis of our goals. Spiff is a very straightforward app.
  • Tracking Quota Monthly/Annual
  • Never face any bugs
  • Great UI that is intuitive
  • Frankly there are none in my opinion. Maybe a bit more visualization
I love Spiff and find it incredibly helpful to track my quota and really drill down into particular metrics. Understanding my performance and the associated commission helps me do my job better by improving my organization skills and knowing where to allocate my efforts. I can see my commission structure per period and visualize where I stand. The reporting is not incredibly advanced, but it does give a really good birds-eye view of your metrics, like total comp, compensation trends, monthly attainment, etc. It's also great because it's in real time, so as a rep I can see pending invoices to determine which accounts I need to go after. It is super intuitive and easy to use. I've never encountered any bugs.
Sales ICM (8)
100%
10.0
Sales compensation plan creation
100%
10.0
Complex sales crediting
100%
10.0
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
100%
10.0
Sales compensation dashboards & forecasting
100%
10.0
Incentive modeling
100%
10.0
Agile incentive strategy
100%
10.0
ICM mobile visibility
100%
10.0
  • Increased transparency into compensation calculations
  • Improved sales rep productivity
  • Reduce burden on admins by automating commission plans
Spiff is straightforward and easy to use. I don't see how any user could possibly get confused or tripped up. The user interface is both intuitive and elegant. Even someone without any technical skills whatsoever would be able to easily navigate the platform.
Increased visibility leads to more trust between management and salespeople so everyone is on the same page and expectations versus performance are aligned. I think it's great that the software is automated as well.
I have not used software like Spiff before. Being new to tech sales, it can be really easy to get lost in different accounts and numbers and lose track of performance. Spiff helps keep salespeople understanding how their efforts are aligning with their compensation.
200
Sales - enterprise account executives, commercial account executive new logo, commercial account executive commercial expansion, SMB AES new logo & expansion.
  • Eliminate manual processes and complex legacy systems
  • Connect CRM & payroll to create single source of truth for commission
  • Ensure accuracy and compliance with robust reporting capabilities
  • Use their HR solutions to streamline compensation workflows and ensure people get paid accurately and on time
It's not up to me but I would be really dissapointed to see it go. I would like to continue to use Spiff as a salesperson
  • Implemented in-house
  • No Training
Spliff is super straightforward and easy to use. It does not require any training whatsoever
I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
Not that I am aware of.
No
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