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Real time comp calculation and transparency across the board.
March 29, 2022

Real time comp calculation and transparency across the board.

Jay Jaggessar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

•Real-Time
Commissioning – Commission due to each rep is calculated as apps are closed in
Salesforce •Manage Teams with
Ease – Review and Approve team commission statements •Full Visibility and
Transparency – Personalized view for each rep in "real-time" (Sync overnight) •Incentivize sales Reps by giving them a preview of
commissions on apps in their pipeline. •Track individual performance against their Quota •Better Audit trail – Disputes and overrides as well as approvals within the
software •Over 30 hours of time saved from doing all calculations manually in excel and sending individual commission statements.
  • Improves visibility and transparency for individual sales reps and their managers.
  • once setup, seamlessly calculates commissions month over month.
  • Approval workflow beyond the immediate manager, for example, if the C level needs to approve, we would like to have a summary level view that they will be able to see and approve. this approval should reach them only when it is their turn to approve. there are workarounds currently, but perhaps they need a new user type that is "Approver" this user will have access to view but not edit, if changes are needed they can send back with notes.
  • we were able to better track "Walked" deals and deduct from commissions.
  • Sales reps can see their payout and approve it on day 1 of the following month instead of waiting for us to manually calculate and send out commission statements.
  • Inaccuracies are addressed withing the month.
Happy with the overall functionality and user-friendliness of the software. Some minor improvements to the software needed to meet our requirements, mainly surrounding Exec approvals which I have detailed under previous questions.
Absolutely. There is tremendous visibility for sales reps, managers, and finance. Calculations are 100% accurate, there is flexibility program the logic needed for a wide range of comp plans.

Do you think Spiff delivers good value for the price?

Yes

Are you happy with Spiff's feature set?

Yes

Did Spiff live up to sales and marketing promises?

Yes

Did implementation of Spiff go as expected?

Yes

Would you buy Spiff again?

Yes

I'd repeat the same, Great value add for transparency and "live" (overnight sync) calculations of commissions. the approvals beyond immediate supervisors need some work. but overall an awesome software to add to your company for commissions calculations.

Spiff Feature Ratings

Sales ICM
10.0
Sales compensation plan creation
10
Complex sales crediting
10
Sales compensation process automation
10
Incentive auditing/regulation compliance
10
Sales compensation dashboards & forecasting
10
Incentive modeling
10
Agile incentive strategy
10
ICM mobile visibility
10

Using Spiff

75 - for the most part they are sales reps and BDRs, we also have sales managers and finance for review and approvals.
1 - our Salesforce admin also serves as support for SPIFF, this is mainly for adding users and assigning comp plans as well as programing new plans.
  • Transparency - Real time (overnight sync) calculations of commissions ad visibility of deals closed.
  • Monthly Commissions approvals
  • No need to manually send out statements to each rep.
  • Pipeline view has been popular among reps, having the ability to look forward to what they can make if the close specific deals in their pipeline.
  • Possibly an executive dashboard that will report month and YTD deals closed and the cost of each deal closed. that would be a greater value add it they create this.
the software is working very, sales team is loving it.

Evaluating Spiff and Competitors

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