Item: SupremeViewer
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

In our company, we mainly repair computers, mobile phones and any other equipment. In addition to hardware repairs that require products to be brought by customers to our offices and stores, we also do a remote software support and assistance. We are usually fixing software issues, clearing viruses, installing an application software, converting documents, archiving and etc. For the remote sessions we are using SupremeViewer. It is very easy to use and install.

Pros and Cons

Unlimited remote desktop sessions
Large size file transfer
Instant chat
Easy setup
Secure connection

Only email support

Return on Investment

SupremeViewer has resulted in faster customer service and more orders being taken.

Key Insights

Do you think SupremeViewer delivers good value for the price?

Yes

Are you happy with SupremeViewer's feature set?

Yes

Did SupremeViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SupremeViewer go as expected?

Yes

Would you buy SupremeViewer again?

Yes

Other Software Used

Oracle VM VirtualBox, Clonezilla, Adobe PhotoShop

Likelihood to Recommend

As a good experience, I can describe a case where I had to transfer some large image (.img) files to a remote computer and SupremeViewer handled it without any problems. When the SupremeViewer Server is installed on the remote computer, the software is running as a service which allows us to log on, switch users, change the Windows password, and check the task manager (the Ctrl+Alt+Del is available at a single click). Also we are able to install and uninstall applications during our computer maintenance.

Software you must try

Overall Satisfaction with SupremeViewer