SurveyMonkey- great for when you need quick and easy feedback from employees (internally)
Anonymous | TrustRadius Reviewer
February 14, 2020

SurveyMonkey- great for when you need quick and easy feedback from employees (internally)

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurveyMonkey

We use SurveyMonkey when we have an event/ topic that we need feedback on. We send the survey to the whole office in an extremely quick, simple, and efficient matter. We use it to receive feedback from our whole company and it collect data immediately and reports back to the creator of the survey.
  • User friendly
  • Simplicity/interface
  • It's a simple layout - not necessarily the most complex
  • Not the most 'professional'
  • SurveyMonkey allows us to receive feedback (and use that feedback to better our practices).
  • Increases employee engagement by allowing us to reach out to our employees and receive feedback in an easy way.
We use Google Forms for giving shout outs at the beginning of each work week- I can't do a true comparison of Google Forms and SurveyMonkey because we use the products for two different purposes, but in general, I feel that SurveyMonkey is a better platform and also has more personalization features that can make it the right fit for whatever you need it for.
  • Employee Surveys
SurveyMonkey is great for when you need feedback from a large audience (our company is about 30 people) and you want feedback in a simple, quick, and easy way. It's very easy to use (you don't need to be super tech-savvy to understand how to use it) and you get answers immediately. We wouldn't use SurveyMonkey for something that requires more in-depth answers or when we want our employees' answers to remain confidential.

SurveyMonkey Feature Ratings

Survey templates
9
Themes
Not Rated
Custom logo/branding
Not Rated
Changes to live survey
Not Rated
Question design help
7
Multiple question types
8
Survey logic flexibility
7
Response tracking
9
Data export
9
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Compliance
Not Rated