Great platform
Updated September 08, 2020
Great platform
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Easy to use and very user-friendly. It is also very organized and makes my daily tasks much easier. I have been using it for a year now and have no complaints. It is glitchy at times but simply resetting the app makes it work perfectly again.
- Organized.
- Simple to use.
- User friendly.
- Glitches.
- Customer service could be better.
- Lacking options.
- Good ROI so far.
The company just uses Talkdesk, not sure what else they used beforehand but I'm sure Talkdesk is better and is the reason why we have stuck with it for a good bit now. Great experience so far and can only say good things about this platform and plan on using it for the future.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes