Overall Satisfaction with Talkdesk
Pros
- Mobile-friendly platform.
- Ease of use.
Cons
- Talkdesk is still a smaller player in the market and has room to grow.
- Integrate more with social media platforms.
- Allowed us to customize to meet our needs.
- Provided the only mobile friendly cloud contact center platform.
- Five9, Genesys PureCloud and NICE inContact CXone
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes
Comments
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