Raiser's Edge Makes Sense for Fundraising
Lily Barger | TrustRadius Reviewer
December 13, 2018

Raiser's Edge Makes Sense for Fundraising

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with The Raisers Edge

Raiser's Edge is primarily used by one org within the university, but we do have some outside users. In all, we have about 160 users of Raiser's Edge.
  • Raiser's Edge houses a large variety of data points regarding constituents.
  • The query and export tools are fairly easy to use.
  • Great for keeping a long and detailed history of constituents and gifts.
  • We recently moved to Blackbaud hosting for Raiser's Edge. That has been challenging because we no longer have control over when updates are made. While Blackbaud does communicate these updates, it can be frustrating if the updates break a process.
  • There are inconsistencies in exports in that some of the fields available in query are not available in export and that can be challenging.
  • As Raiser's Edge is migrated to NXT, some functionality exists in Raiser's Edge (database view) that does not exist in NXT (webview) and that frustrates our users.
  • Raiser's Edge allows our development team to access the info they need to meet with constituents.
  • Without the database, we would not be effective at all.
Raiser's Edge is very well suited for a fundraising organization, especially one in higher ed, like ours. Especially a larger shop with many users where various permission levels are needed.