Topdesk user
June 21, 2023
Topdesk user
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
First line support, hardware/software related issues. All our cases are logged into topdesk and the distributed to the correct person/department. We log all our hardware and who uses it.
all is easy and fully customizable. Even if you have no experience its easy.
all is easy and fully customizable. Even if you have no experience its easy.
1451 - The complete organization uses topdesk from the top to care people
- Easy of use
- Asset management
- Self service portal more attractive
- An asset reservation system
- Room plans in asset management
- Better asset management
- Faster ticket
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes