Solid tool for incident management
August 21, 2023
Solid tool for incident management
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
We manage our incidents, changes and assets within TOPdesk
We automate most processes concerning onboarding, changes and outboarding.
We automate most processes concerning onboarding, changes and outboarding.
50 - It, HR, Finance, Data, Facilitiesamagement.
- Change management
- Incident management
- Self service
- I think Reservation management is very barebones
- Single point of entry for user with a question or incident
Do you think TOPdesk delivers good value for the price?
Not sure
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes