Happy TOPdesk user
August 21, 2023
Happy TOPdesk user
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
Support & Procesflow for the backoffice to provide support for all users. Repeated actions are brought down to save a lot of time and provide self support to all users in our organisation.
TOPdesk supports our organisation to be in control in information sharing and assetmanagement helps us to have all information available in one system.
TOPdesk supports our organisation to be in control in information sharing and assetmanagement helps us to have all information available in one system.
317 - IT services and facility management. Other departments rely on tasks and change management.
- User friendly
- Great support
- Accessable for everyone
- Easy to work with
- The look and feel could have a more modern look
- Small supportstaff
- Reduced repeating tasks
- Saving time and central communication
TOPdesk was in use by some supporting organisations, they convinced us to use TOPdesk
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
Yes
Would you buy TOPdesk again?
Yes